Papurau mewn Cyfnodolion
Thomas , A.J., Antony, J., Haven-Tang, C., Francis, M., Fisher, R., (In press)' Implementing Lean Six Sigma in to Curriculum Design and Delivery – A Case Study in Higher Education' International Journal of Productivity and Performance Management
Fernández-Cavia, J., Marchiori, E., Haven-Tang, C. and Cantoni, L. (2016) Online Communication in Spanish DMOs. The view of practitioners, Journal of Vacation Marketing, April, 1-10.
El-sayed, K, Haven-Tang, C. and Jones, E. (2015) Psychological contract and the hotel franchising relationship , Journal of Tourism & Hospitality, 4 (2) doi:10.4172/2167-0269.1000147.
Haven-Tang, C. and Sedgley, D (2014) “Partnership Working in Enhancing the Destination Brand of Rural Areas: A Case Study of Made in Monmouthshire, Wales, UK”, Journal of Destination Marketing & Management, 3 (1), 59-67.
Haven-Tang, C. and Jones, E (2012) “Local Leadership For Rural Tourism Development: A Case Study of Adventa, Monmouthshire, UK” Tourism Management Perspectives, Vol 4, 28-35.
Haven-Tang, C. and Jones, E (2009) “Village Alive! Using a Sense of Place to Reconstruct Community Identity and Revitalise Rural Economies”, Journal of Hospitality and Tourism, 7, 2, 1-14
Haven-Tang, C. Naama, A, and Jones, E. (2008) “Human resource development issues for the hotel sector in Libya: a government perspective”, International Journal of Tourism Research, 10:5, 481-492
Haven-Tang, C. and Jones, E (2008) “Labour market and skills needs of the tourism and related sectors in Wales”, International Journal of Tourism Research, 10:4, 353-363.
Haven-Tang, C. and Jones, E. and Webb, C (2007) “BESTBET: Exploiting Cardiff's capital city status in developing and shaping its business tourism offer”, Journal of Travel and Tourism Marketing, 22 (3/4), 109-120.
Haven-Tang, C. and Jones, E (2006) "Learning provision, the labour market and skills needs of the Tourism sector in Wales", Journal of Human Resources in Hospitality and Tourism. 5 (2), 13-35
Haven-Tang, C. and Jones, E (2005) "Using local food and drink to differentiate tourism destinations through a Sense of Place", The Journal of Culinary Science and Technology. 4 (4), 69-87
Haven, C. and Jones, E. and Long, K (2004) "The State of Play in Wales: An Assessment of the Labour Market and Skills Needs of the Tourism and Related Sectors in Wales" , Journal of Hospitality and Tourism Management, 11 (2), 157-169.
Botteril, D. and Haven, C. and Gale, T (2003) "A survey of doctoral theses accepted by universities in the UK and Ireland for studies related to tourism, 1990-1999", Tourist Studies, 2 (3), 283-311.
Haven, C. and Botterill, D (2003) "Virtual Learning Environments in Hospitality, Leisure, Tourism and Sport: A Review", Journal of Hospitality, Leisure, Sport and Tourism Education [online], 2 (1).
Haven, C (2000) "They know all about tourism and hospitality…..don’t they?", The Hospitality Review, July, 32-39
Llyfrau a Olygwyd
"Tourism SMEs, Service Quality and Destination Competitiveness: International Perspectives, Chinese edition", (2007) by Eleri Jones and Claire Haven-Tang (eds), Taiwan: Small and Medium Enterprise Administration. ISBN 986-00-7884-X
"Tourism SMEs, Service Quality and Destination Competitiveness: International Perspectives" (2005), by Eleri Jones and Claire Haven-Tang (eds), Wallingford: CABI. ISBN 0-85199-011-8
Penodau mewn Llyfrau
“Food Tourism” (2015), in Encyclopedia of Sustainable Tourism by Carl Cater, Brian Garrod and Tiffany Low (eds), Wallingford, CABI Publishing. ISBN 978-1-780-64143-0.
Haven-Tang, C. (2014) “Promoting Local? Developing Sustainable Local Food and Drink Supply Networks within Destination Development”, in Food and Wine Events in Europe: A Stakeholder Approach by Cristina Santini and Alessio Cavicchi (eds), Routledge. ISBN 978-0-415-82781-2.
Haven-Tang, C. and Jones, E (2013) “Capitalising on Rurality: Tourism Micro-businesses in Rural Tourism Destinations”, in Interpreting Rurality: Multidisciplinary Approaches by Peter Somerville and Gary Bosworth (eds), Abingdon: Routledge. ISBN 978-0-415-69672-2
Haven-Tang, C. and Jones, E (2010) “Delivering quality experiences for sustainable tourism development: Harnessing a Sense of Place in Monmouthshire”, in Experience of Tourism and Leisure: Consumer and Management Perspectives by Mike Morgan, Peter Lugosi and Brent Ritchie (eds), Clevedon: Channel View Publications. ISBN 978-1-84541-149-7
Haven-Tang, C. and Jones, E. (2009) "Gestión de recursos humanos en empresas turísticas", in Beech, J. and Chadwick, S. (eds) Modernización y calidad en la administración del turismo , Madrid, Editorial Síntesis, S.A.
Haven-Tang, C. and Jones, E. (2009) “Putting the Capital ‘C’ into Cardiff’s identity as a conference tourism destination”, in Ritchie, B. and
Maitland, R. (eds), City Tourism: National Capital Perspectives Wallingford: CABI Publishing.
Haven-Tang, C. and Jones, E. (2009) “Critical
success factors
in sustainable events”, in Raj,
R. and Musgrave, J. (eds), Event Management and Sustainability, Wallingford: CABI
Publishing.
Haven-Tang, C. and Jones, E.
(2008) “Using culture to creatively
differentiate tourism destinations
through a Sense of Place – the case
of
Monmouthshire, Wales”, in Richards,
G. and Wilson, J. (eds.), From Cultural Tourism to Creative Tourism.
Changing Experiences
– The
Development of Creative Tourism by, Arnhem:
ATLAS
Haven-Tang, C. and Jones, E (2007) “Who’s King of Monmouthshire’s Castles? Using royal heritage in tourism businesses to develop a Sense of Place”, in Royal Tourism by Phil Long and Nicola Palmer (eds), Clevedon: Channel View Publications. ISBN 978-1-84541-081-0
Haven-Tang, C. and Botterill, D. (2005) “The Future of the Tourism & Hospitality Workforce begins at Home” in Tourism SMEs, Service Quality and Destination Competitiveness: International Perspectives by Eleri Jones and Claire Haven-Tang (eds), Wallingford: CABI Publishing. ISBN 0-85199-011-8
Haven-Tang, C. and Jones, E (2005) “The Heterodoxy of Tourism SMEs” in Tourism SMEs, Service Quality and Destination Competitiveness: International Perspectives by Eleri Jones and Claire Haven-Tang (eds), Wallingford: CABI Publishing. ISBN 0-85199-011-8
Haven-Tang, C. and Jones, E (2005) “Tourism SMEs, Service Quality and Destination Competitiveness” in Tourism SMEs, Service Quality and Destination Competitiveness: International Perspectives by Eleri Jones and Claire Haven-Tang (eds), Wallingford: CABI Publishing. ISBN 0-85199-011-8
Haven-Tang, C. and Jones, E (2005) “Human Resource Management in Tourism” in The Business of Tourism Management by John Beech and Simon Chadwick (eds), Essex: Pearson. ISBN 0-273-68801-4
Astudiaeth o'r Gadwyn Cyflenwi Bwyd yng Nghymru. Mehefin 2016 i Ragfyr 2016. Prosiect a gynhaliwyd gyda'r Athro Andrew Thomas a Dr Diane Sedgley i Lywodraeth Cymru gyda’r Ffederasiwn Cyflogwyr Peirianyddol (EEF) a'r Uned Diwydiant Bwyd.
Datblygu Gwerthuso Digwyddiadau ac Offer Ar-lein. Rhagfyr 2015 i fis Mawrth 2016. Prosiect a wnaed ar gyfer Cyngor Sir Fynwy gyda Dr Diane Sedgley, Dr Dewi Jaimangal-Jones a'r Athro Nick Clifton.
Datblygu Ymdeimlad o Sir Fynwy ar gyfer gwybodaeth am Fusnesau Twristiaeth - diweddariad. Gorffennaf 2010 i Fehefin 2011. Prosiect a wnaed ar gyfer Adventa gyda'r Athro Eleri Jones. Gwerth y contract oedd £11,000.
Canfyddiadau o yrfaoedd twristiaeth ymysg disgyblion ysgol yng Nghaerdydd. Tachwedd 2007 i fis Mawrth 2008. Prosiect peilot ar gyfer Croeso Cymru a gynhaliwyd gyda Helene Grousset-Rees a'r Athro Eleri Jones. Gwerth y contract oedd £5,000.
BESTBET: Fframwaith ar gyfer Arfer Gorau mewn Twristiaeth Busnes a Digwyddiadau yn Ne-ddwyrain Cymru. Mis Hydref 2004 i fis Rhagfyr 2006. Prosiect ar y cyd ar gyfer Twristiaeth y Brifddinas-Ranbarth a gynhaliwyd gyda'r Athro Eleri Jones a Chris Webb a ariannwyd gan Amcan 3 Cronfa Gymdeithasol Ewrop. Gwerth y contract oedd £181,376.
Gwyliwch y Bwlch: Cyfateb Darpariaeth Hyfforddiant i Angen Busnes. Gorffennaf 2004 i fis Fawrth 2005. Prosiect ar y cyd ar gyfer y Fforwm Hyfforddiant Twristiaeth yng Nghymru a Phobl yn Gyntaf a gynhaliwyd gyda'r Athro Eleri Jones. Gwerth y contract oedd £40,000.
Datblygu Ymdeimlad o Sir Fynwy i Fusnesau Twristiaeth. Ebrill 2004 i fis Mai 2005. Prosiect a wnaed ar gyfer Adventa gyda'r Athro Eleri Jones. Gwerth y contract oedd £20,000.
Asesiad o’r Farchnad Lafur a’r Anghenion o ran Sgiliau o fewn y Sector Twristiaeth a Sectorau Cysylltiedig yng Nghymru. Hydref 2003 i fis Mawrth, 2004. Prosiect a gynhaliwyd ar gyfer y Fforwm Hyfforddiant Twristiaeth yng Nghymru gyda'r Athro Eleri Jones. Gwerth y contract oedd £15,000.
Arolwg o Addysg Uwch Lletygarwch, Hamdden, Chwaraeon a Thwristiaeth sy’n cael ei ddarparu mewn colegau Addysg Bellach yn Lloegr. Mis Hydref 2001 i fis Medi 2003. Prosiect ar y cyd a gynhaliwyd ar gyfer y Rhwydwaith Cefnogi Dysgu ac Addysgu ar gyfer Lletygarwch, Hamdden, Chwaraeon a Thwristiaeth a gynhaliwyd gyda'r Athro David Botterill, yr Athro Eleri Jones a Sara Black. Gwerth y contract oedd tua £30,000.
Cymhwyso Amgylcheddau Dysgu Rhithwir mewn Lletygarwch, Hamdden, Chwaraeon a Thwristiaeth. Hydref 2001 i fis Medi 2002. Prosiect ar y cyd a gynhaliwyd ar gyfer y Rhwydwaith Cefnogi Dysgu ac Addysgu ar gyfer Lletygarwch, Hamdden, Chwaraeon a Thwristiaeth gyda'r Athro David Botterill. Gwerth y contract oedd tua £15,000.
Agweddau Staff Academaidd tuag at LTSN 22. Ebrill i fis Mai 2002. Prosiect ar y cyd a gynhaliwyd ar gyfer y Rhwydwaith Cefnogi Dysgu ac Addysgu ar gyfer Lletygarwch, Hamdden, Chwaraeon a Thwristiaeth gyda'r Athro David Botterill. Gwerth y contract oedd tua £5,000.
